The Asus ROG Cellphone 5 and 5S are among the many finest telephones for avid gamers. Not solely do they give the impression of being the half, however they’re filled with options that make them improbable handheld gaming gadgets. Whenever you aren’t taking part in video games, the 2 are glorious Android smartphones. Nothing is ideal, although, and the Asus flagships have their justifiable share of points. We take a look at some widespread Asus ROG Cellphone 5 and 5S issues and how one can repair them.
Our verdict: Asus ROG Cellphone 5 evaluate
Drawback #1: Motherboard failure and different {hardware} points

Ryan-Thomas Shaw / Android Authority
As gaming telephones, the Asus ROG Cellphone 5 and 5S can deal with nearly something. An unlucky {hardware} failure, although, has prompted quite a few issues for homeowners. ROG Cellphone 5 homeowners have confronted numerous points due to a failing motherboard. The one resolution is to get the cellphone repaired or changed. However the listing under will provide you with an concept that if the usual troubleshooting steps (Secure Mode, wipe cache, and so on.) don’t work, it is perhaps a {hardware} downside.
- The cellphone doesn’t activate (motherboard difficulty): it’s a motherboard failure when the cellphone is totally lifeless and doesn’t activate. For many customers, the cellphone not turning on means they’ve to interchange the motherboard. You may strive plugging the cellphone right into a charger and performing a mushy reset (press and maintain the ability button and quantity down key till the cellphone restarts).
- The cellphone doesn’t activate (exterior system downside): For some customers, the AeroActive fan attachment causes the cellphone to show and keep off. On this case, take away the accent, plug the cellphone in to cost, and carry out a mushy reset after half-hour to restart the cellphone.
- Backside speaker making noises or not working: Rog Cellphone 5 homeowners say that the issues they’ve confronted with the cellphone’s backside speaker not working or making unusual noises must do with the motherboard failure. For some customers, the warmth produced from extreme gaming appears to have additionally prompted the audio system to interrupt.
- Air triggers not working: The cellphone’s air triggers are one other piece of {hardware} that appears to cease working when the motherboard fails.
- SIM card isn’t acknowledged: Some customers all of the sudden lose cellular community connectivity, and the cellphone doesn’t acknowledge the SIM card anymore. For some customers, this occurs after they change from the Chinese language ROM to the worldwide ROM. For others, this occurred due to a free connection within the inner {hardware}.
- Fingerprint scanner disappeared: For those who don’t see the fingerprint scanner as an unlock choice anymore, it’s due to a free connection beneath the hood.
Drawback #2: Contact sensitivity points

Ryan-Thomas Shaw / Android Authority
It’s widespread for ROG Cellphone 5 homeowners to have contact sensitivity issues, given how important response instances are with many video games. Listed below are a number of methods you may make modifications to the cellphone’s contact sensitivity settings.
Potential options:
- For those who’ve utilized a display protector or need to usually enhance the cellphone’s contact sensitivity, go to Settings > Superior and allow Glove mode.
- Utilizing the Armory Crate app, it’s also possible to make game-specific contact sensitivity modifications. For basic system settings, go to the Console panel. You may select between completely different preset gaming modes like X Mode, Dynamic, and Extremely Sturdy, which supply completely different ranges of contact sensitivity. You may as well choose Superior, faucet on Edit, and set the sensitivity ranges to exactly what you want. You may make these modifications game-specific as effectively. Faucet on a sport within the Library, go to the Contact tab, and modify the sensitivity settings.
Drawback #3: Push notification issues

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Some ROG 5S homeowners say they aren’t receiving push notifications on their telephones and might solely see them as soon as they open the app. The largest complaints are with the Gmail app, however customers face this downside with different apps too.
Potential options:
- Go to Settings > Superior > Cell Supervisor. Go to the Auto-start settings and be sure that the problematic app is enabled. You may as well disable the app on the Tremendous clear listing when you have Tremendous clear mode activated. Relying in your cellphone software program model, it’s also possible to discover the cellphone’s auto-start settings by going to Settings > Battery > Auto-start supervisor.
- Go to Settings > Battery > Battery optimization, faucet on the issue app, and choose Don’t optimize.
Drawback #4: PC not recognizing cellphone

Ryan-Thomas Shaw / Android Authority
Just a few customers say that their PC doesn’t acknowledge the cellphone when plugged in, and so they aren’t capable of switch recordsdata between gadgets.
Potential options:
- You will want to allow the USB debugging mode within the Developer choices. For those who don’t have the hidden menu enabled, go to Settings > System > About cellphone > Software program model and faucet on the Construct quantity seven instances or till you see a message that claims, “You at the moment are a developer.” Now go to Settings > System > Developer choices and allow USB debugging.
- Some low cost third-party cables can solely be used to cost the cellphone and don’t help information transfers. The best choice is to make use of the cable you get with the cellphone. You must also think about these glorious third-party cables.
- Your cellphone ought to detect when you could have plugged it into the PC to switch recordsdata. If it doesn’t routinely make the change, open the notification panel, faucet on the USB connection settings, and choose the choice to Knowledge switch.
Drawback #5: Aspect charging port not working

Ryan-Thomas Shaw / Android Authority
Just a few customers say that they will’t cost the cellphone utilizing the aspect charging port, even with the official charger and cable.
Potential options:
- Customers say that enabling USB debugging mode fixes the issue. You will want to first allow developer mode. Go to Settings > System > About cellphone > Software program model and faucet on the Construct quantity seven instances or till you see a message that claims, “You at the moment are a developer.” Now go to Settings > System > Developer choices and allow USB debugging.
Drawback #6: Random restarts

Ryan-Thomas Shaw / Android Authority
Fairly a number of customers are going through issues with their Asus ROG Cellphone 5 and 5S routinely and randomly rebooting even with common utilization.
Potential options:
- A rogue app could possibly be the wrongdoer. Verify if the problem persists in Secure mode (you will see that the directions under). If it doesn’t, take away any lately put in or up to date apps and see if the issue goes away. You may as well go to Settings > Superior > Cell supervisor and clear the app cache.
- The cellphone allows you to obtain and set up dynamic themes from the in-built Theme retailer. Just a few customers discovered that the theme stopped working as anticipated after a current software program replace and was inflicting random reboots. Eradicating and reinstalling the theme appears to work.
Drawback #7: Vibration not working

Ryan-Thomas Shaw / Android Authority
Just a few customers say the cellphone doesn’t vibrate when it receives notifications and alerts.
Potential options:
- This glitch has a simple repair. Reboot the cellphone. Go to Settings > Sound and vibration and modify the amount management till it goes into vibrate mode. Toggle off and activate Contact vibration. You may as well modify the vibration depth on this menu.
Issues that require a software program replace

Ryan-Thomas Shaw / Android Authority
The Asus ROG Cellphone 5 and 5S have a number of issues that don’t have workarounds proper now, and the one choice is to attend for a software program replace.
- Android 12 has a whole lot of bugs: Some customers are going by means of a really buggy expertise with the Android 12 replace that was rolled out in March 2022. Asus has despatched out a number of updates since to make issues higher. Go to the Asus replace web page and discover the replace from March 16, 2022, that claims Model Android 12 to Android 11. Relying in your software program model, you may roll again to Android 11 in order for you. Understand that you won’t have the ability to roll again the software program after a particular replace.
- Sluggish charging: Even when utilizing the 65W charger, customers say that the cellphone takes a really very long time to cost, regardless of saying “hypercharging65.”
- Wi-Fi slower than anticipated: Customers say the Wi-Fi connection speeds are extremely gradual after the Android 12 replace. For some, rolling again to Android 11 appears to repair the problem. Till a everlasting repair is obtainable, switching the router to the 20MHz bandwidth additionally works.
Information — Learn how to re-configure air triggers

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For those who didn’t configure the cellphone’s air triggers through the setup part or need to make modifications, go to Settings > Superior > Air triggers and alter the squeeze drive ranges.
Guides — Boot into Secure mode, Manufacturing unit reset

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Boot into Secure Mode
If the cellphone is off
- Press and maintain the ability button till the Asus brand seems.
- When the emblem seems, launch the ability button and instantly press and maintain the amount down key till the house display seems.
- Search for Secure mode on the backside left nook of the display.
If the cellphone is on
- Press and maintain the ability button till you see the ability choices.
- Faucet and maintain the Energy off choice till you see Secure mode.
Manufacturing unit reset
- Press and maintain the amount up key and the ability button concurrently.
- When the system vibrates, launch solely the ability button (hold holding the amount up key) till you see Fastboot mode.
- Use the amount down key to go to Restoration mode.
- Then use the amount keys to navigate to Wipe information/manufacturing facility reset and use the ability button to verify.
- Choose Sure to verify your choice.
- As soon as the reset is completed, press the ability button to pick Reboot system now.
Have you ever encountered different Asus ROG Cellphone 5 and 5S issues? Tell us within the feedback under, and we’ll do our greatest to assist.